GDPR Privacy Policy

Thank you for visiting our website (the “Site”). Relocation Coordinates International (“RCI”) recognizes the importance of protecting the privacy of our users and visitors at www.relocationcoordinates.com which is owned and operated by Relocation Coordinates, LLC. This GDPR privacy policy describes what information RCI collects, and how the information is used, stored and protected. This privacy notice also describes the choices available by you regarding the use, access and updates of your personal information. Please read this policy before using the Site or submitting any personal data.

SCOPE

The Relocation Coordinates International (“Relocation Coordinates”, “RCI” “we” or “us”) General Data Protection Regulation (“GDPR”) Privacy Policy is posted to comply with the GDPR and only applies to personal information governed by the GDPR within the territorial scope of the GDPR.

The GDPR owner is responsible for ensuring that the RCI privacy policy is made available to you prior to collecting and processing your personal data. The RCI GDPR Owner and data protection representatives can be contacted as indicated below:

Julie Young, Vice President of Finance and Administration
Relocation Coordinates International
6310 Greenwich Drive, Suite 100
San Diego, CA 92122

Privacy@relocationcoordinates.com
858-452-5665

 

PERSONAL DATA COLLECTION

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as: “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

SPECIAL CATEGORIES

Relocation Coordinates International does not collect data that is classified as ‘special categories’ under the Regulation (race, ethnic origin, political opinions, religious beliefs, philosophical beliefs, trade union membership, genetic data, biometric data, health data, and data concerning a natural person’s sex life or sexual orientation).

LEGAL BASIS

RCI has been contracted by your employer to facilitate services related to your relocation benefits.  To assist RCI in managing and coordinating relocation services, we partner with third parties such as making arrangements for shipment of household goods and autos, home finding and sale assistance, temporary housing coordination, international destination services, international visa and work permit coordination, departure and repatriation services.

To assist RCI with service delivery, we may work with subcontractors who will perform some services such as your household goods move, housing assistance and other miscellaneous destination services you may be eligible for.  The data we collect is kept to the minimum that we need in order to carry out these services and is used solely for that purpose. 

WHY DOES RCI NEED TO COLLECT AND STORE PERSONAL DATA?

In order for us to provide you relocation services we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes Relocation Coordinates International would contact you for additional consent.

WHY DOES RCI SHARE MY PERSONAL DATA WITH ANYONE ELSE?

We may pass your personal data on to third-party service providers contracted to Relocation Coordinates International in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with Relocation Coordinates International’s procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

HOW WILL RCI USE THE PERSONAL DATA IT COLLECTS ABOUT ME?

Relocation Coordinates International will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavor to keep your information accurate and up to date, and not keep it for longer than is necessary. Relocation Coordinates International is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs. 

HOW RCI PROTECTS YOUR PERSONAL INFORMATION

We use reasonable measures to safeguard the security and integrity of your Personal Information through procedures and technology designed for that purpose. You should always safeguard your own Personal Information by protecting any passwords or other identifying information used to access your records with us via the online portal and by safely disposing of any records or reports that are no longer needed.

TRACKING TECHNOLOGIES

Technologies such as cookies or similar technologies are used by RCI and our marketing partners and customer support. These technologies are used in analyzing trends, administering the site, tracking users’ use of the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as on an aggregated basis.

We use cookies for session control and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

SOCIAL MEDIA WIDGETS

Our Site includes Social Media Feature, such as the Facebook button. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media Features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

UNDER WHAT CIRCUMSTANCES WILL RCI CONTACT ME?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

CAN I FIND OUT WHAT PERSONAL DATA RCI HOLDS ABOUT ME?

Relocation Coordinates International, at your request, can confirm what information we hold about you and how it is processed. If RCI does hold personal data about you, you can request the following information:

  • Identity and the contact details of the person or organization that has determined how and why to process your data. In some cases, this will be a representative in the EU.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Relocation Coordinates International or a third party, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • If we intend to transfer the personal data to a third country or international organization, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

WHAT FORMS OF IDENTIFICIATION WILL I NEED TO PROVIDE IN ORDER TO ACCESS THIS INFORMATION?

Relocation Coordinates International accepts the following forms of ID when information on your personal data is requested: Passport, driving license, birth certificate, utility bill (from last 3 months), etc.

CHANGES TO PRIVACY POLICY

RCI reserves the right to amend this GDPR Privacy Policy at any time. Any changes made to this GDPR Privacy Policy will be effective the date they are posted online. Your ongoing use of this site serves as your implied agreement with the revised terms. RCl’s Privacy Policy is always available for viewing at https://www.relocationcoordinates.com/privacy-policy.

HOW TO ACCESS INFORMATION, COMPLAINTS AND OTHER RIGHTS

In the event that you wish to make a complaint about how your personal data is being processed by Relocation Coordinates International (or third parties as described above), or how your complaint has been handled, you have the right to lodge a complaint directly with Relocation Coordinates International’s GDPR Owner:

Relocation Coordinates International
Julie Young, Vice President of Finance and Administration
Relocation Coordinates International
6310 Greenwich Drive, Suite 100
San Diego, CA 92122

Privacy@relocationcoordinates.com

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